Terms and Conditions

These are the terms and conditions governing the use of the Islegiftit.co.uk website and the purchase of products offered through this platform.

Should you have any inquiries regarding these terms, please reach out to us via the contact form provided on this website.

The terms and conditions outlined herein, along with any supplementary notices or provisions on other sections of this website, collectively constitute the agreement governing customer usage of this platform. Please be advised that Islegiftit.co.uk reserves the right to modify or remove parts of this website at any time without incurring liability to its customers. Additionally, Islegiftit.co.uk retains the right to amend these terms and conditions at its discretion, and by continuing to use this website or placing orders following such changes, you acknowledge and accept these modifications.

A binding contract between you, the customer, and Islegiftit.co.uk will only be established once your order has been processed and dispatched.

By placing an order on this website, you confirm the following:

  1. You are of legal age and capable of entering into a binding contract.

  2. The personal information provided during registration is accurate and complete.

  3. You are not using a false identity or the identity of another individual or entity without proper authorization.

Placing an Order

By placing an order, you indicate acceptance of these terms and conditions. It is crucial that you carefully review them before proceeding with your order.

Order Cancellation

Customers may cancel an order within 24 hours of placement. Upon cancellation, the full amount of the order will be refunded to the original payment method.

Order Confirmation

Upon placement of an order, a confirmation email containing order details will be sent to the email address provided during the checkout process.

Delivery

Islegiftit.co.uk assumes no responsibility for damages incurred during transit or delays caused by circumstances beyond our control.

Returns Policy

Products may be returned to Islegiftit.co.uk within 14 days, provided they remain unaltered, unwashed, and in their original packaging. Returns will only be accepted if the products are damaged. Products cannot be returned due to dissatisfaction or personal preference, as Islegiftit.co.uk operates as a mystery box company.

No return will be accepted without prior written approval from Islegiftit.co.uk, and returns may be subject to a return fee.

Liability

While every effort is made to ensure the accuracy of information provided on this website, Islegiftit.co.uk makes no express or implied warranties regarding the accuracy or reliability of such information. Furthermore, we disclaim any responsibility for issues arising from the use of this website, and it remains the responsibility of users to ensure their devices are adequately protected from external threats such as viruses.

Your statutory rights, including those under the Sale of Goods and Supply of Services Act, 1980, and the Consumer Protection Act, 2007, remain fully protected and unaffected by these terms and conditions.

Severability

If any provision of these terms and conditions is determined to be unlawful, void, or unenforceable, that specific provision shall be severed from the remaining terms. The validity and enforceability of all other provisions will remain unaffected.

 

Privacy Policy

 

Islegiftit.co.uk (referred to collectively as "Merchant Store Name," "we," "our," or "us") values and safeguards your privacy. We are committed to ensuring that your personal data is protected while using our website or making online purchases with us.

Islegiftit.co.uk is responsible for providing goods and services and acts as the data controller for the personal information you provide when placing an order with us.

Our Data Protection Officer can be reached via the contact form available at the bottom of this page.

This Privacy Policy outlines the methods by which your personal information is collected, utilized, and shared when you access or make a purchase on Islegiftit.co.uk (hereafter referred to as the "Site").

Personal Data We Collect

When you place or attempt to place an order via the Site, we collect certain personal information, including but not limited to your name, billing address, shipping address, payment details, email address, and phone number. We collectively refer to this as "Order Information."

Additionally, when you visit the Site, we automatically collect certain technical information about your device. This includes details about your web browser, IP address, time zone, and cookies installed on your device. As you navigate the Site, we gather information about the specific web pages or products you view, the websites or search terms that directed you to the Site, and how you interact with the Site. This information is referred to as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: These are data files placed on your device or computer, often containing a unique anonymous identifier. For more information about cookies and how to disable them, please visit allaboutcookies.org.

  • Log Files: These record actions occurring on the Site and capture data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: These electronic files monitor your browsing behavior on the Site.

How We Use Your Personal Information

The Order Information collected is primarily used to fulfil orders placed through the Site. This includes processing payments, arranging for shipping, and providing invoices or order confirmations. Additionally, this information is utilized to:

  • Facilitate communication with you;

  • Screen orders for fraudulent activities or potential risks; and

  • Provide information or promotional materials aligned with your preferences about our products or services.

We process your information either to fulfil contractual obligations (e.g., order processing) or to further legitimate business interests as outlined above.

Device Information is utilized to identify and prevent potential risks and fraudulent activities, as well as to optimize and improve the Site’s functionality. This includes generating analytics to understand customer interaction with the Site and evaluating the effectiveness of marketing campaigns.

Sharing Your Personal Information

We may share your personal information with third parties to assist with the processing and utilization of your data as described in this policy. For example, we use Google Analytics to understand customer behavior on the Site. Detailed information on how Google uses your data can be found here, and you may opt out of Google Analytics here.

Furthermore, we may disclose your personal information to comply with applicable laws and regulations, respond to lawful requests (e.g., subpoenas or search warrants), or protect our legal rights.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to access, update, amend, or delete any personal data we hold about you. Additionally, you are entitled to request the cessation of data processing, object to profiling or automated decision-making, request restrictions on data processing, or request data portability. To exercise these rights, please contact us via the contact form at the bottom of this page.

If your data processing is based on consent, you have the right to withdraw such consent at any time by contacting our Data Protection Officer through the provided contact form.

Additionally, you have the right to file a complaint with the relevant data protection authority. A comprehensive list of data protection authorities can be accessed on the European Commission website.

Data Retention

We retain Order Information for as long as necessary to fulfil our services or as required by applicable legal obligations. Upon the conclusion of these periods, your personal data will be securely deleted.

Changes to This Policy

This privacy policy may be periodically updated to reflect changes to our practices or to comply with operational, legal, or regulatory requirements.

Contact Us

For further information regarding our privacy practices, to raise concerns, or to file a complaint, please contact us using the contact form available at the bottom of this page.